Customer Service Liaison

3 weeks ago


Bowling Green, Kentucky, United States Warren County Water District Full time
Job Description

We are seeking a detail-oriented and organized individual to fill the role of Customer Service Representative at Warren County Water District. As a key member of our team, you will be responsible for providing exceptional customer service while ensuring the accurate processing of water and sewer applications.

Responsibilities

* Count working funds in cash drawer and prepare for meetings with customers
* Answer telephone calls and handle personal communication with customers and employees
* Explain installation procedures to new applicants and interpret policies as needed
* Process water and sewer payments and reconcile records of daily receipts
* Handle customer inquiries and resolve billing complaints

Requirements

* High school graduate or equivalent required
* Five years' experience in clerical and office work, including handling of monies and meeting with people preferred
* Knowledge of current office technology and Microsoft Office software required
* Excellent verbal and written communication skills necessary

Compensation

* Estimated annual salary $40,000 - $50,000 depending on experience
* Opportunities for advancement within the company
* Comprehensive benefits package including medical, dental, and vision insurance

About Our Company

Warren County Water District is committed to providing exceptional service to our community. We offer a dynamic and supportive work environment that fosters professional growth and development.

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