Resident Care Specialist

1 month ago

Lehigh Acres, Florida, United States Discovery Senior Living Full time

About Discovery Senior Living

Discovery Senior Living is a leading provider of senior living communities, with a portfolio of upscale communities across the United States. We are committed to delivering exceptional care and services to our residents, and we are seeking a highly skilled Resident Care Specialist to join our corporate team.

Job Summary

The Resident Care Specialist will be responsible for supporting the overall operation of our resident care departments, ensuring compliance with regulatory guidelines, and providing guidance to community administrators and Director of Health and Wellness staff. This is a corporate role that requires strong clinical expertise, leadership skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Monitor and implement current policies and procedures to ensure compliance with corporate and external regulatory guidelines.
  • Evaluate and improve compliance with resident rights policies and resolve resident grievances.
  • Conduct compliance surveys at communities and assist in coordinating action plans to minimize liability and risks.
  • Participate in State and Federal surveys and compliance investigations.
  • Support and review plan of correction progress.
  • Review and develop performance indicators and survey data to identify trends.
  • Provide in-service training and orientation to community staff regarding survey process, risk management, corporate compliance, performance improvement, etc.
  • Assist Regional Director with auditing level of care assessments for accuracy and compliance.
  • Participate in the interview and selection process for community DHWs.
  • Assist community to maintain knowledge of state regulations and monitors proposed changes to regulations.
  • Champion the company culture.
  • Review and facilitate partnership with outside vendors as needed.
  • Assist with education and is responsible for clinical expertise of the DHW role.
  • Must be computer literate, excellent working knowledge of all pertinent software.
  • Is responsible for timely information reporting.
  • Must stay in compliance with all state, federal, and government agencies.
  • Demonstrate respect and compassion in every interaction.
  • Conduct oneself with the highest degree of honesty and integrity in every interaction.
  • Demonstrate a passion for caring as evidenced by interaction with co-workers, residents, families, and visitors.
  • May be requested to serve as temporary Interim Director of Health and Wellness.

Supervisory Responsibilities

  • Provide supervision, support, and guidance to community administrators and Director of Health and Wellness staff and others as assigned to assure delivery of consistently high-quality care to residents. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications

  • Multistate Compact Licensure as a Registered Nurse Required.
  • Maintains knowledge of regulatory compliance in all states of responsibility.
  • Current experience in assisted living required.
  • Five (5) to Ten (10) years' nursing experience.
  • Licensed Registered Nurse in good standing.
  • Three (3) to Five (5) year nursing management experience.
  • Recent/current experience as Director of Wellness, Director of Clinical or Director of Nursing in Assisted Living required.

Benefits

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V

JOB CODE: 1002302

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