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Quality Assurance Manager

2 months ago

Columbus Ohio, United States Knowhirematch Full time
About the Role

We are seeking a highly skilled Quality Control Manager to join our team at Knowhirematch. As a Quality Control Manager, you will be responsible for ensuring the full functionality of the QC department and providing leadership to ensure clarity of expectations and achievement of departmental targets.

Key Responsibilities
  • Establishing, communicating, and measuring performance against objectives.
  • Ensuring policies and procedures are developed, implemented, disseminated and followed.
  • Identifying opportunities for continuous improvement and implementing new methods, elements or processes to the quality assurance system, quality management system and compliance achievement to outside certifications.
  • Strengthening quality to the assurance system by monitoring and tracking quality and product performance and analyzing market, customer and in-house results.
  • Evaluating and addressing budgetary concerns.
  • Overseeing customer complaints, ensuring timely problem solving and cost-effectiveness.
  • Improving operations by reviewing and reporting reasons for suppliers' decline or improvement in ratings.
  • Regularly communicating with top management to ensure low customer complaints and ensure the ability of suppliers to create a quality product for a reasonable price.
Requirements
  • Bachelor's degree in Engineering or related field or equivalent experience.
  • 8 years of quality control experience in a manufacturing environment.
  • 2 years of supervisory experience.
  • Competent user of Microsoft Office Products.
  • Demonstrated knowledge of quality control techniques and processes.
  • Knowledge of ASQC.
  • Demonstrated analytical skills.
  • Demonstrated oral and written communication skills.
Working Conditions
  • Ability to lift 40lbs.
  • General Office Environment five (5) hours per day.
  • Manufacturing Environment three (3) hour per day.
  • Occasional overnight travel may be required to perform essential functions at remote locations or receive training.
  • Required to work overtime (unplanned and unscheduled) to meet customer deadlines and requirements.
Benefits
  • Medical, Dental, Vision and Life Insurance.
  • 401K Retirement Savings with Company Match.
  • Tuition Reimbursement and more.