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Retail Sales Representative

2 months ago

Orange Park, Florida, United States Ollie's Bargain Outlet, Inc. Full time

Position Summary:
The Retail Sales Representative plays a crucial role in delivering exceptional customer service while ensuring the store remains visually appealing. This position encompasses various responsibilities related to customer engagement, product presentation, and overall store upkeep.

Key Responsibilities:

  • Welcome and acknowledge each customer as they enter and exit the store, as well as during their shopping experience.
  • Efficiently and accurately handle transactions at the cash register.
  • Stay informed about all current promotions and advertisements to effectively assist customers and promote sales; support community donation initiatives throughout the year.
  • Maintain a tidy and organized work area at the front end.
  • Assist with inventory receiving, pricing, product merchandising, and store recovery tasks.
  • Communicate customer feedback and needs to Team Leaders as required.
  • Ensure the cleanliness and organization of the entire store.
  • Fulfill any additional duties and responsibilities as assigned.

Required Qualifications:

  • High School diploma or equivalent preferred.
  • At least six months of experience in retail within a mid-size to large service-oriented environment is advantageous.
  • Availability to work evenings, weekends, and holidays regularly.
  • Proficient in reading, writing, and speaking English.
  • Ability to maintain confidentiality of sensitive information.
  • Strong attention to detail and accuracy.
  • Capability to organize and prioritize multiple tasks and adhere to strict deadlines.
  • Excellent interpersonal and listening abilities.
  • Must exhibit a positive demeanor and effectively engage with customers and team members.

Physical Requirements:

  • Must be able to lift and carry items weighing up to 50 pounds.
  • Ability to push and pull loads of up to 35 pounds.
  • Capacity to stand for extended periods.
  • Ability to frequently bend and twist.
  • Capability to grip, reach, and pinch with hands and arms regularly.
  • Occasional ability to squat, kneel, balance, and climb ladders.
  • Must be able to see, hear, and communicate effectively.
  • Ability to maintain a constant state of alertness and safety in the workplace.

Position:

Retail Sales Representative Reports To:
Team Leaders Department: Store Operations

Exemption Status:
Non-Exempt Ollie's is an equal opportunity employer.

In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.