Bakery Operations Manager
4 days ago
At Panera Bread, we are dedicated to providing an exceptional customer experience while maintaining a positive and inclusive work environment. As our Assistant Manager, you will play a crucial role in driving sales growth, improving customer satisfaction, and fostering a culture of teamwork and excellence.
About the Role:
- We are seeking a highly motivated and experienced leader who can guide our team to achieve operational excellence, drive sales growth, and provide exceptional customer service.
- As our Assistant Manager, you will be responsible for overseeing daily bakery-cafe operations, managing staff performance, and implementing strategies to increase sales and customer satisfaction.
- You will also assist in developing and executing business plans, monitoring financial performance, and making data-driven decisions to drive growth and profitability.
- Operations Management: Ensure efficient day-to-day operations, maintain high standards of quality, and promote a culture of excellence in all aspects of the bakery-cafe.
- Team Leadership: Recruit, train, develop, and lead a high-performing team of associates to deliver exceptional customer experiences and drive sales growth.
- Sales Growth: Develop and implement strategies to increase sales revenue, improve customer loyalty, and enhance the overall shopping experience.
- Customer Service: Foster a customer-centric culture that prioritizes exceptional service, ensures customer satisfaction, and drives loyalty through word-of-mouth referrals.
- Financial Performance: Monitor and analyze sales trends, manage labor costs, and optimize inventory management to ensure profitable operations.
- 1-2 years of restaurant or retail supervisory experience, preferably in a fast-paced environment.
- Excellent communication, leadership, and interpersonal skills, with a proven ability to motivate and inspire teams.
- Demonstrated ability to prioritize tasks, manage multiple projects, and meet deadlines in a dynamic environment.
- Strong analytical skills, with proficiency in Microsoft Office and other software applications.
- Availability to work flexible hours, including nights, weekends, and holidays.
- A competitive salary of $55,000 - $65,000 per year, based on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
- Opportunities for professional growth and development through training and mentorship programs.
- A fun and dynamic work environment with a collaborative team-oriented culture.
$57,500 per year, based on industry standards and local market conditions.
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