Radiology Solutions Specialist
2 weeks ago
Technology Partners is in search of a skilled Radiology Solutions Specialist. Are you well-versed in Radiology and its associated IT processes, including RIS, PACS, DICOM, and HL7? Join us in advancing your career.
Key Responsibilities:
This position plays a crucial role in facilitating the effective implementation of Radiology's Digital Solutions portfolio through expert training, system structuring, and industry-leading clinical workflow knowledge.
- Coordinate and conduct both on-site and virtual training sessions.
- Oversee training documentation and evaluate educational outcomes.
- Provide expertise to various teams, including Support, Sales, and Marketing.
- Organize data within customer servers routinely.
- Assist in developing and updating educational materials as necessary.
- Collect customer feedback to enhance continuous improvement initiatives and strategic projects within the digital organization.
- Contribute to knowledge management efforts, including the creation of knowledge base articles.
- Establish and nurture customer relationships while ensuring high levels of satisfaction.
- Maintain expertise in current software offerings and updates.
- Assist in analyzing training and customer health KPIs.
- Help refine processes within the Digital Radiology Business.
- Collaborate across functions to support the onboarding of new clinical applications.
- Support Sales and Marketing by aiding in customer demonstrations and evaluations.
- Represent the company at various conferences and trade shows, both virtually and in person.
- Communicate effectively in English, encompassing speaking, reading, and writing.
- Be prepared for travel, with potential peaks of up to 50%, including overnight stays.
Required Skills & Experience:
- Associate's degree in Radiologic Sciences, Information Technology, or a related field (Bachelor's degree preferred).
- A minimum of 4 years of relevant experience (experience may be adjusted based on education level).
- Radiologic Technologist (RT) Certification is preferred.
- Exceptional communication, presentation, and interpersonal skills.
- Aptitude for training individuals with diverse technical backgrounds.
- Strong problem-solving and analytical skills.
- Hands-on approach, self-motivated, and a collaborative team player.
- Comprehensive understanding of Radiology workflows and related IT systems (RIS, PACS, DICOM, HL7).
- Proficiency in Microsoft Office Suite.
- Ability to quickly learn new technologies (Salesforce, Kimble, ServiceMax).
- Excellent time management and organizational abilities.
Desired Skills & Experience:
- Security+ Certification (CompTIA).
- CIIP Certification.
- Experience with CT, MR Modality, or Quality Management.
- Familiarity with dose management software, electronic medical record systems, and/or PACS systems.
Compensation:
Competitive hourly rate of $85.
Technology Partners is committed to equal opportunity employment. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws.
All employment offers are contingent upon the successful completion of a background check and drug screening.
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