Seasonal Retail Sales Associate

4 weeks ago


Cottage Grove, Minnesota, United States Kohl's Full time
About the Role

We are seeking a highly motivated and customer-focused Seasonal Retail Sales Associate to join our team at Kohl's. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a high level of product knowledge.

Key Responsibilities
  • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise, and properly handle different methods of payment.
  • Accurately and efficiently execute point of sale and customer service standards based on company guidelines, providing courteous, friendly, fast, and efficient service.
  • Meet or exceed individual goals, such as credit and loyalty targets.
  • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
  • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, and using available tools and resources while meeting Kohl's brand standards.
  • Participate in daily service processes, such as register and cash balancing, change orders, and replenishing supplies.
Requirements
  • Act with integrity, honesty, and foster teamwork in an engaged and inclusive culture.
  • Exercise good judgment and discernment when making decisions, taking appropriate partners as needed.
  • Demonstrate a customer service mindset, anticipating customer needs, and satisfactorily resolving issues.
  • Accomplish multiple tasks within established timeframes.
  • Follow company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for the safety of all associates and customers.
  • Receive, understand, and proactively respond to direction from supervisors/managers and other company personnel.
  • Other responsibilities as assigned.
Preferred Qualifications
  • Client-facing retail or service industry experience.

We offer a competitive starting rate of $13.50 per hour. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today



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