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Experienced Automotive Service Consultant

2 months ago


Naples, Florida, United States Naples Motorsports Full time
Auto Dealership Service Advisor Position

Naples Motorsports in Naples, Florida is a premier source for the finest vehicles from the world's most elite auto manufacturers and an authorized dealer for Alfa Romeo, Karma, Lotus, Rimac, and Morgan. We operate like an independent, not a dealership, prioritizing loyalty to our customers over the car manufacturer.

We are seeking an EXPERIENCED Automotive Dealership Service Advisor to guide customers through the auto repair/maintenance process which includes advising customers on service costs and options, providing exceptional customer service, driving revenue growth and more. Apply now for this great opportunity.

Benefits and Perks
  • Excellent performance driven income Salary + Commission
  • Ongoing training and professional development
  • Air-Conditioned shop with the latest tools and technology
  • Medical, dental, vision, and disability insurance available
  • 401(k) plan
  • Closed on Sundays
  • Paid time off and paid holidays
  • FREE University courses, degrees, and master programs from Strayer University
  • Employee assistance program
  • No state income taxes
  • A positive and professional team environment

Responsibilities

  • Guide customers through the auto repair/maintenance process, advise customers on service options and costs, greet customers, answer questions, offer additional services, follow vehicle from service bay entry to completion, ensure customers are satisfied and more.
  • Provide a completely satisfied customer experience
  • Maintain high CSI (customer satisfaction index) score

Requirements

  • Required: Automotive Dealership Service Advisor experience
  • Automotive operational knowledge
  • Excellent customer service and communication skills
  • A positive attitude, good work ethic, and professional appearance
  • Energetic, pleasant and conscientious with the ability to multi-task in a fast-paced environment.
  • Computer proficient on relevant platforms
  • Valid driver's license and good driving record
  • High school diploma or equivalent