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Security Officer

2 months ago

Charlotte, North Carolina, United States Stanford Hotel Group Full time

About the Role:

The Stanford Hotel Group is seeking a highly skilled and detail-oriented Security Officer to join our team at the Hilton Charlotte Uptown. As a Security Officer, you will play a critical role in ensuring the safety and security of our guests, team members, and property.

Key Responsibilities:

  • Patrol the hotel premises to prevent and detect any security breaches or incidents
  • Assist guests with various needs, including delivering packages, luggage, wheelchairs, and other equipment
  • Respond to emergency situations, such as fire alarms or other safety and security incidents, in a calm and professional manner
  • Monitor the hotel's camera system and life safety fire system
  • Complete shift reports using computer systems

Requirements:

  • Prior customer service experience is preferred
  • Ability to work a variety of shifts, including day, night, and weekend shifts
  • Excellent interpersonal and communication skills
  • Ability to address guest needs and exceed guest expectations

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401K plan
  • GO Hilton Travel Discount program

Qualifications:

  • High School or better
  • Enthusiastic and motivated individual
  • Team player with excellent communication skills