Store Associate
1 month ago
Role Summary
The Store Associate - Security Specialist is responsible for maintaining a secure shopping environment and delivering exceptional customer service. This role directly impacts the store's security and the overall shopping experience for our customers.
Key Responsibilities
- Maintain a professional appearance at all times and stand positioned at the front of the store, remaining vigilant and aware of surroundings.
- Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
- Create a secure environment and reduce opportunities for theft.
- Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
- Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
- Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
Requirements
- 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred.
- Ability to stand and walk for extended periods of time and to visually monitor store environment.
- Ability to maintain confidentiality is required.
- Ability to review, analyze and comprehend business trends.
- Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
- Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
- Excellent communication with customers and co-workers.
- Excellent leadership skills that support fostering productive business relationships.
What We Offer
We offer a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
About Us
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
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