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Training Delivery Specialist

2 months ago

Duluth, Minnesota, United States Kaiser Permanente Full time
Job Summary:

We are seeking a highly skilled Training Delivery Specialist to join our team at Kaiser Permanente. As a key member of our training team, you will play a critical role in designing and delivering high-quality training programs that meet the needs of our internal and external stakeholders.

Key Responsibilities:
  • Develop and deliver training programs that meet the needs of internal and external stakeholders, ensuring that all content is engaging, effective, and aligned with our organization's goals.
  • Create interactive and immersive training content that is grounded in adult learning theory, leveraging your expertise in instructional design and delivery.
  • Foster effective working relationships with internal peers and external stakeholders, providing resources, information, advice, and expertise as needed.
  • Measure the accuracy, comprehension, and effectiveness of training sessions, using data to inform program improvements and ensure continuous learning.
  • Verify that all processes and content are compliant with legal, regulatory, and accreditation requirements, ensuring that our training programs meet the highest standards.
Essential Qualifications:
  • Bachelor's Degree in Instructional Design, Instructional Technology, Communication, Education, or a related field.
  • Minimum one (1) year of experience in designing and delivering training and curriculum development, with a focus on instructor-led training or a directly related field.
Additional Requirements:
  • Knowledge, Skills, and Abilities (KSAs):
  • Internal Communications
  • Storytelling
  • Written Communication
  • Content Development
  • Knowledge Management
  • Learning Measurement
  • Conflict Resolution
  • Computer Literacy
  • Microsoft Office
  • Adult Learning Theory
  • Presentation Skills
  • Employee Training
  • Business Relationship Management
  • Consulting
  • Relationship Building
  • Coordination
  • Research and Development (R&D)
  • Curriculum Development
Preferred Qualifications:
  • Two (2) years of experience in health care insurance or working in a health care contact center.