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Inventory Specialist II
2 months ago
Objective: To deliver outstanding customer service by efficiently managing product orders to ensure a well-stocked, organized, and appealing department.
Key Responsibilities:
I. General Duties
- Adhere to the Core Values as outlined by East End Cooperative Inc.
- Provide exceptional service to customers and colleagues alike.
- Effectively communicate the Co-op's mission and membership process.
- Maintain familiarity with store layout, offerings, and services.
- Understand and follow emergency protocols.
- Stay informed on current store and departmental updates, policies, and notices.
- Comply with Co-op policies as specified in the Employee Handbook.
- Demonstrate a willingness to learn and adapt to the evolving demands of the role.
II. Ordering Responsibilities
- Execute departmental orders within designated timelines.
- Optimize inventory levels to minimize stockouts while ensuring efficient turnover.
- Guarantee adequate supplies of promotional and seasonal products.
- Collaborate with supervisors to enhance ordering techniques and resolve issues.
- Work alongside the department Coordinator to introduce new items and phase out discontinued products.
- Provide regular feedback to the Coordinator regarding customer preferences and product concerns.
- Assist in managing vendor credits and address issues related to damages, shortages, and returns.
- Review and verify invoice accuracy prior to submission to the finance team.
III. Maintenance Duties
- Ensure the department is visually appealing, fully stocked, and organized.
- Maintain cleanliness and orderliness in the department on a daily basis.
- Organize backstock effectively to meet operational needs.
- Communicate with the finance department regarding credit or invoice discrepancies.
- Keep precise records of inventory shrinkage and assist in quarterly counts.
- Perform receiving duties as assigned by the Stockroom Supervisor.
- Contribute to setting annual sales, margin, and inventory turnover objectives.
- Carry out additional tasks as assigned.
Qualifications:
Required Skills:
- Minimum of 1 year of experience in stocking.
- Ability to stand or sit for extended periods and lift up to 50 lbs independently.
- Capability to handle various food products safely.
- Experience working in a fast-paced environment with varying conditions.
- Proficient in Microsoft Office Suite and internet research.
- Ability to produce quality work within set deadlines.
- Experience in retail or public service.
- Knowledge of natural foods and familiarity with organic and non-GMO products.
- Strong interpersonal skills and a positive demeanor.
- Ability to manage multiple tasks while maintaining composure.
- Attention to detail and organizational skills.
- Excellent communication and problem-solving abilities.
- Reliability for scheduled shifts and flexibility in work hours.
Desired Skills:
- 1 year of experience in retail ordering.
- Prior experience in receiving processes.
- Familiarity with digital receiving systems.
- Experience working with food cooperatives.