Food Runner

As a Food Runner at Wildhorse Resort and Casino, you will play a vital role in ensuring our guests have an exceptional dining experience. Your primary responsibility will be to deliver food and beverages to our patrons in a prompt and efficient manner.

1. Provide Excellent Customer Service: Ensure that our guests receive prompt, friendly, and efficient service, placing their satisfaction above all else.
2. Assist Servers as Needed: Collaborate with our servers to ensure that all guests receive their orders in a timely manner.
3. Deliver Food and Beverages: Safely and efficiently deliver food and beverages to our guests, ensuring that all orders are accurate and presented in a clean and appealing manner.
4. Check Orders for Accuracy: Verify that all orders are complete and accurate before delivering them to our guests.
5. Maintain a Clean and Organized Workspace: Ensure that your assigned area is clean, organized, and efficient, adhering to all health and safety standards.
6. Perform Side Work Duties: Complete all assigned side work duties as requested by your supervisor, ensuring that all tasks are completed to a high standard.
7. Comply with Regulatory Laws and Policies: Adhere to all regulatory laws, employee handbook policies, and department procedures, ensuring a safe and healthy work environment for all employees and guests.

1. Food Service Experience: Six months of experience in a food service environment.
2. Certifications: Possess or obtain a Food Handler Certification and an OLCC card within 30 days of employment.
3. Physical Demands: Stand and/or walk for long periods in a smoky environment, perform repetitive motions with wrists, hands, and fingers, and lift and maneuver 50 lbs.
4. Communication Skills: Possess effective communication skills, verbally providing instructions, responding to questions, and exhibiting exceptional interpersonal skills and abilities.
5. Professional Demeanor: Maintain a professional demeanor through appearance and exhibit a positive attitude toward all employees and guests.
6. Criminal History Background Check: Requires a criminal history background check.
7. Age Requirement: Must be at least 21 years of age.