Grievance and Appeals Nurse

4 weeks ago


Rancho Cucamonga, California, United States HealthCare Support Full time
Grievance and Appeals Nurse - Hybrid Job Description

HealthCare Support is seeking a skilled Grievance and Appeals Nurse - Hybrid to join their team. This role involves working closely with the Grievance and Appeals Team to ensure all member grievance issues are investigated and resolved appropriately.

Daily Responsibilities:
  • Work with the Grievance and Appeals Team to investigate and resolve member grievance issues.
  • Review case coding to ensure accuracy and assist in the resolution of member medical issues.
  • Coordinate care with practitioners, providers, and entities/agencies involved in member care.

Required Qualifications:
  • High school diploma or GED.
  • Clear and active LVN license in CA.
  • 2+ years of experience in Case Management, Grievances and Appeals, and/or Utilization Management from an MCO setting.
  • Valid California Driver's License.

Knowledge of:
  • Medi-Cal and Medicare benefits/regulations.
  • Clinical review processes, including how to analyze and research clinical issues.
  • Appeals and grievance processes.
  • Outside agencies and resources, such as CCS, CMS, DMHC, or DHCS.

Benefits:
  • Immediate enrollment in Health Insurance.
  • Dental Insurance.
  • Life Insurance.
  • Employee Assistance Program (EAP).
  • Access to Investment Accounts.
  • Career and educational tools within our Ingenovis ACT (Advocacy) Program.

Pay Details:
$31 an hour flat rate.

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