Hospitality Host
1 month ago
At Drury Hotels, we're looking for a Hospitality Host to join our team. As a key member of our staff, you'll be responsible for ensuring exceptional guest experiences and promoting our Drury culture.
Key Responsibilities:
- Oversee the 5:30 Kickback for guests through food preparation and clean-up.
- Maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
- Answer guest questions using your knowledge of the hotel, area, and events.
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Requirements:
- Knowledge of hotel accommodations, the community, and hotel services.
- Ability to conduct accurate inventory of food items and calculate order levels.
- Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
- Ability to speak and receive direction (written and verbal direction) in English.
What We Offer:
- Quarterly bonuses up to $3200/year based on hotel results.
- Flexible scheduling, paid time off, hotel discounts, and free room nights.
- Mentorship, cross-training, development plans, management training, and more.
- Medical, dental, vision, prescription, life, disability, and Team Member Assistance Program.
- Company-matched 401(k).
About Us:
Drury Hotels is a company that values its team members and strives to create a positive work environment. We're proud to be ranked among Forbes' Best Midsize Employers (2023).
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