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Contact Center Representative
2 weeks ago
Job Description
- We are seeking a highly motivated Customer Service Representative to join our team. As a key member of our contact center, you will be responsible for handling incoming requests and calls from customers, ensuring that issues are resolved accurately and promptly.
- You will also assist walk-in customers at our location, contact customers to answer inquiries, resolve concerns, and create new business opportunities.
- Additionally, you will process orders, complete forms and applications as required, and support the sales team with incoming requests and outbound notifications.
- Your role will involve working closely with other departments to ensure seamless service delivery and meeting customer expectations.
