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Pharmacy Assistant

2 months ago


Virginia Beach, Virginia, United States Harris Teeter Full time
Job Summary

We are seeking a highly skilled Pharmacy Technician II to join our team at Harris Teeter. As a Pharmacy Technician II, you will play a critical role in providing exceptional customer service and supporting our pharmacy operations.

Key Responsibilities
  • Customer Service: Provide world-class customer service to our patients and customers, ensuring a positive and memorable experience.
  • Pharmacy Operations: Assist pharmacists in all responsibilities, except those that require the judgment of a licensed pharmacist, and perform tasks such as entering and processing patient information and transactions accurately and efficiently.
  • Inventory Management: Count, measure, and prepare specific products according to relevant laws, regulations, policies, procedures, and ethics standards.
  • Record Keeping: Maintain accurate and up-to-date records and reports related to pharmacy functions, volume, and sales.
  • Quality Control: Perform post-fill audits to verify that prescription information matches computer records and adhere to safety programs and procedures.
Requirements
  • Education: High school diploma or equivalent required; previous comparable experience preferred.
  • Certification: National Certification must be obtained within 21 months of date in job/position, if enrolled in the National Standards Training Program.
  • Training: Complete Company's training, including but not limited to: new hire orientation, customer service network, safety, and HT Pharmacy Technician Program.
Behaviors and Skills
  • Teamwork: Achieves results through teamwork, open to diverse ideas, works inclusively and collaboratively with others.
  • Communication: Communicates effectively and candidly, provides and seeks feedback, actively listens, and conveys clear and strategic directions.
  • Customer Service: Provides exceptional customer service regardless of circumstance.
  • Leadership: Demonstrates strong character, builds partnerships, models balance between work and personal life, takes responsibility for self-development, and role models leadership qualities such as motivation, inspiration, passion, trust, confidence, and adaptability.
  • Patient Focus: Acts as a champion for patients, anticipating needs and exceeding expectations, in order to gain their trust and respect.
  • Reliability: Reports for work on time and as scheduled, committed to meeting or exceeding goals.
Additional Requirements
  • Verbal and Written Communication: Effective verbal and written communication skills.
  • Math Skills: Ability to add and subtract two-digit numbers and calculate a discount percent amount in units of American Currency.
  • Confidentiality: Maintains confidentiality of customer records and information.
  • Physical Demands: Lifts 20lbs or less on occasion.