Guest Service Representative

1 week ago


Natchez, Mississippi, United States Natchez Grand Hotel Full time
Job Summary:
The Natchez Grand Hotel seeks a Guest Service Representative to deliver exceptional customer experiences. As a key member of our front office team, you will handle guest registration, respond to inquiries, and provide personalized service.

Main Responsibilities:
- Register and assign rooms to guests in a welcoming and efficient manner
- Respond to guest inquiries and resolve any issues
- Maintain accurate records and update guest accounts as needed
- Collaborate with colleagues to ensure seamless guest experiences

Essential Skills:
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Basic arithmetic skills and computer literacy

Benefits and Compensation:
- Estimated annual salary: $28,000 - $38,000, based on qualifications and experience
- Comprehensive benefits package including dental, health, and vision insurance
- Ongoing training and development opportunities to enhance your career



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