Optical Sales Associate

4 weeks ago


Marshall, United States Shoptikal, LLC Full time
Optical Sales Associate Job Description

At Shoptikal, LLC, we are seeking a skilled Optical Sales Associate to provide exceptional patient care and customer service in our Marshall, MN location. As a key member of our team, you will be responsible for providing excellent patient and customer service in the selection, ordering, and dispensing of eyewear. Your duties will include analyzing patient eyewear needs, recommending specific lenses, lens coatings, and frames to satisfy patient needs, and assisting patients in selecting frames according to style and color. You will also be responsible for ordering and dispensing eyewear accurately and professionally, as well as assisting patients with proper frame repairs and adjustments. Additionally, you will assist Optometrists with case histories and screenings, and maintain a complete knowledge of third-party plans and claims. If you have a passion for delivering exceptional customer service and are looking for a rewarding career in the optical industry, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide excellent patient and customer service in the selection, ordering, and dispensing of eyewear.
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient needs.
  • Assist patients in selecting frames according to style and color.
  • Order and dispense eyewear accurately and professionally.
  • Assist patients with proper frame repairs and adjustments.
  • Assist Optometrists with case histories and screenings.
  • Maintain a complete knowledge of third-party plans and claims.

Requirements:
  • High School Graduate or equivalent.
  • Maintain license as required by state.
  • Previous experience in an office and/or optical dispensing is preferred.
  • Able to handle multiple customer interactions/phone calls at a time.
  • Able to work with patient eyewear needs including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing.

What We Offer:
  • Competitive Wages & Incentives.
  • 401K with Match.
  • Vacation Pay/Personal Day.
  • Volunteer Time Off.
  • Sick Pay.
  • Health & Wellbeing Benefits.
  • Voluntary/Cafeteria Offerings.
  • Employee Assistance Program.
  • On the Job Training & Certification.
  • Teammate Recognition Program.

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