Key Holder

The Key Holder position at The Brass Tap company is a dynamic role that encompasses a range of responsibilities, including bartending, serving, and supervisory duties.

• Opening and closing activities, including preparing cash drawers and counting deposits
• Managing staffing levels to maintain customer service and operational efficiency
• Assisting staff members with customer issues and ensuring compliance with company policies
• Approving and classifying comps and voids
• Ensuring FOH staff maintain steps of service and adhere to break requirements

• Passionate about Craft Beer and customer satisfaction
• Arrives to work on time, well-groomed in a clean uniform
• Adheres to Brass Tap uniform standards and dress code guidelines
• Demonstrates a positive attitude and willingness to help out where needed
• Greets guests with friendliness and enthusiasm
• Takes orders and recommends beverages to enhance the guest experience
• Serves beverages in a timely manner according to Brass Tap procedures
• Maintains full knowledge of beer products and descriptions
• Knowledgeable of proper glassware and pouring techniques
• Knowledgeable of Wine and other featured beverages
• Knowledgeable of liquor brands and making drink techniques
• Can prepare Brass Tap cocktails to recipe specs and serving procedures
• Knowledgeable of Brass Tap food offerings
• Knowledgeable of promotions and Brew Crew programs
• Change kegs and update tracking sheets
• Restock packaged beer, wine, and liquor
• Stock ice and bar supplies
• Washes glassware according to proper sanitation guidelines
• Provides the highest level of service in accordance with our steps of service
• Maintains a professional relationship with all co-workers
• Follows all Brass Tap safety, sanitation, and employee guidelines
• Follows shift checklists and standard operating procedures
• Follows direction from managers and owners
• Follows Opening & Closing checklist to prepare for business and close down at end of shift
• Maintains a clean work area and guest environment during the shift
• Smiles and interacts with all Guests at Bar, not just their own
• Follows all requirements for the responsible service of alcohol
• Can complete requirements of job without constant supervision
• Understands basic money handling and can make proper change and process credit cards
• Must be flexible in schedule requirements as hours may fluctuate due to promotional and community events
• Complete all opening and closing cleaning tasks as required

• Meet state & local age requirements for serving alcohol
• Maintains current state/local required alcohol service certification
• Previous bartender and/or server experience required (min 2 years)
• Must be able to lift and carry 40 pounds
• Must be able to balance and carry multiple food and beverage items to and from table area
• Must be able to stand, walk, lift and bend for long periods of time
• Excellent people skills and outgoing personality
• Available to work Friday, Saturday, Sunday and holiday shifts (Condition of employment)
• Team player, hardworking, and honest
• Valid drivers license and automotive insurance coverage

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job.