Field Reimbursement Manager

4 weeks ago


Columbus, Ohio, United States McKesson Full time

At McKesson, we're committed to delivering insights, products, and services that make quality care more accessible and affordable. As a Field Reimbursement Manager, you'll play a critical role in shaping the future of health for patients, our communities, and our people.

The primary objective of this role is to lead a team of field-based reimbursement specialists who provide in-office reimbursement and patient support services in an assigned territory. You'll be responsible for all administrative, training, and performance management duties associated with team leadership.

This includes weekly 1:1 meetings with FRMs, weekly FRM team meetings, and conducting monthly check-ins, quarterly performance surveys, and monthly QA audits of FRM activity.

You'll also be responsible for the effective communication and partnership between the field team and their home office counterparts. This includes establishing weekly meetings with the client and operations team to ensure consistency in expectations and two-way communication.

Additionally, you'll be responsible for providing Field Operations efficiencies and overall innovative ideas to enhance the Field Reimbursement Program as a whole. This includes executing on Field Operation projects, ensuring that all SLA and other contractual commitments are met, and adhering to all applicable privacy and compliance obligations.

As a Field Reimbursement Manager, you'll work in tandem with the Client's Head of Reimbursement Operations to ensure the execution of the Client's strategic initiatives.

Key Responsibilities:

  • Leadership of a team of field-based reimbursement specialists
  • Administrative, training, and performance management duties
  • Effective communication and partnership between the field team and home office counterparts
  • Providing Field Operations efficiencies and innovative ideas
  • Executing on Field Operation projects


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