Site Reliability Engineer

4 weeks ago


Cleveland, Ohio, United States OverDrive Full time
About the Role

We are seeking a highly skilled Site Reliability Engineer to join our team at OverDrive. As a Site Reliability Engineer, you will be responsible for ensuring the availability, latency, and performance of our services. You will work closely with our development teams to identify and resolve performance issues, and participate in on-call rotations to provide first-line support during incidents.

Key Responsibilities
  • Work on small projects and individual tasks with regular guidance from more senior developers.
  • Provide day-to-day support for development teams by building and/or running deploys, answering questions, etc.
  • Provide monitoring of Service-Level Indicators for applications and systems.
  • Independently train in the systems and technologies that the team uses.
  • Provide feedback to application developers from a system perspective to help meet application performance objectives.
  • Participate in on-call rotations to provide first-line support during incidents.
  • Work with applications in various languages in a Linux environment.
Requirements
  • 2+ years experience in software development or system administration; 1+ years experience working in Linux environments.
  • Proficient understanding of how modern networks and the Internet function.
  • Experience in identifying and resolving outages and performance issues in complex, networked applications.
  • Experience in working with large cloud-based providers; Amazon Web Services (AWS) experience a plus.
  • Experience in use of scripting language to automate tasks (e.g. Ruby or Python).
  • Experience with configuration automation tools; Ansible experience a plus.
  • Experience with logging and monitoring frameworks.
  • Able to participate in on-call rotations that require responding to incidents outside of business hours.
  • Able to work with a geographically-distributed team, with infrequent in-person communication.
What's Next

If you're interested in joining our team at OverDrive, please apply below and tell us what inspires you about our company and why you think you're a good fit for this role. We value diversity and are proud to be an equal opportunity employer.



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