Nurse Assistant

4 weeks ago


Derby, United States General Physician Full time
Clinical Support Specialist

**Job Summary:**

We are seeking a skilled Clinical Support Specialist to join our team at General Physician, P.C. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support to our providers.

**Key Responsibilities:**

- Serve as a liaison between providers and patients, assessing patient needs and communicating health information.

- Perform telephone triage of patients, accurately assessing symptoms based on subjective and objective findings.

- Follow service line initiatives to avoid unnecessary hospital re-admissions, communicating with appropriate parties to ensure proper follow-up within specified time frames.

- Assist with medication management, performing medication reconciliation and queueing necessary refills to providers for processing.

- Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations.

- Complete prior authorizations for medication and diagnostic services.

- Monitor incoming documents and assist with the completion of necessary forms.

- Assist with examination and in-office treatment by handing providers instruments and materials.

- Enter orders into the EMR system following the organization's standing order policy and/or per providers' written direction.

- Deliver exemplary customer service to provide a positive patient experience across the organization.

**Requirements:**

- Applicable NY State license, two-year degree preferred.

- Proven work experience in a healthcare facility preferred.

- Basic knowledge of ICD-10 and CPT Codes, CPR Certification, and strong clinical skills preferred.

- Strong written and verbal communication skills with the ability to utilize computer programs.

**Why Choose General Physician, P.C.?**

- Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime.

- Comprehensive Benefits: Medical, dental, vision, and more.

- Generous PTO: Enjoy your well-deserved time off.

- 401(K) with 3% Employer Contribution: Secure your financial future.

- Employee Discounts: Exclusive deals, including Verizon Wireless.

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