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IT Training Specialist
2 months ago
The Projex Group is seeking a highly skilled and experienced Technology Systems Trainer to join our team. As a key member of our organization, you will be responsible for developing and delivering comprehensive IT training programs tailored to our employees' needs.
Key Responsibilities:- Design and Implement IT Training Initiatives: Develop and implement IT training initiatives for all employees, working closely with various business units to identify training needs and create effective instruction methods.
- Training Materials Development: Create high-quality training materials, including user guides, manuals, tutorials, and other instructional resources to support the functional use of our systems.
- Training Delivery and Coordination: Conduct introductory training sessions, specialized training workshops for employees and leaders across multiple businesses, providing hands-on support to trainees.
- Administrative Tasks: Coordinate scheduling and manage attendance for training sessions, perform all necessary administrative tasks in preparation for and delivery of programs, initiatives, and events.
- Troubleshooting and Evaluation: Troubleshoot technical issues encountered during training sessions, document training outcomes, evaluate the effectiveness of training programs, and make recommendations for improvements.
- Industry Trends and Best Practices: Stay updated on industry trends and best practices in IT training, and participate in the implementation of new software and User Acceptance Testing (UAT).
- Understanding of Adult Learning Principles: Demonstrate a strong understanding of adult learning principles, learning styles, and experiential learning.
- Relationship Building and Communication: Build relationships, connect, and engage with others quickly, and possess excellent communication skills to explain technical terms plainly.
- Project Management and Problem-Solving: Proven ability to manage multiple projects/programs, demonstrate flexibility and experience with problem-solving, fostering teamwork, and managing change.
- Education and Experience: Minimum 5 years of technology-related training experience, documented experience with developing and implementing training programs, and a Bachelor's degree in Computer Science or a related field.
- Technical Skills: Extensive knowledge of Google Workspace, basic knowledge of Yardi, Realpage, Salesforce, Tableau, and familiarity with web-based learning platforms and modern educational techniques.
