Beverage Host

3 weeks ago


Lake Charles, Louisiana, United States Golden Nugget Hotels & Casinos Full time
Overview of Beverage Server Role

Beverage Servers form a vital part of our hospitality teams at Golden Nugget Hotels & Casinos. They play a key role in delivering exceptional guest experiences by providing outstanding service and maintaining a welcoming atmosphere.

This role is ideal for individuals who possess excellent interpersonal and communication skills, enjoy working in fast-paced environments, and are passionate about delivering exceptional customer service.

Responsibilities
  • Guest Interaction: Greet guests warmly and ensure a smooth service experience by taking and delivering drink orders promptly and accurately, while also providing recommendations on specialty cocktails and beverages.
  • Anticipate Guest Needs: Engage with customers to anticipate their needs and preferences, ensuring a personalized experience that meets their expectations.
  • Order Accuracy: Maintain accuracy in taking and delivering orders, verifying guest identification for age-restricted purchases, and ensuring that all orders are fulfilled efficiently.
  • Team Collaboration: Collaborate with bartenders and other staff to ensure seamless service delivery, communicate effectively with team members to fulfill guest requests, and maintain a clean and organized work area.
Qualifications and Requirements
  • Previous Experience: Previous experience as a Cocktail Server or in a similar customer service role is highly desirable.
  • Interpersonal and Communication Skills: Exceptional interpersonal and communication skills are essential for success in this role.
  • Knowledge of Beverages: Knowledge of cocktails, spirits, and beverage service is required to provide recommendations and deliver exceptional service.
What We Offer
  • Competitive Salary: We offer a competitive salary range of $2.13 per hour, commensurate with experience.
  • Benefits Package: A comprehensive benefits package, including multiple benefit plans, paid time off, and opportunities for advancement, is available to our team members.
  • Positive Work Environment: We foster a positive and respectful work environment where diversity is valued and employees are encouraged to grow and develop in their careers.

Disclaimer: This job description is intended as a high-level overview of the responsibilities and qualifications for the position. For more information, please contact the Human Resources department at Golden Nugget Hotels & Casinos.


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