Infrastructure Systems Architect

5 days ago


Chicago, Illinois, United States #TeamGoHealth Full time
About the Role:

The Infrastructure Systems Architect is responsible for designing, managing, deploying, and supporting the systems and identity technology ecosystem for the organization. This role works with Infrastructure Operations, IT Support Operations, and the Security Operations teams to define and deliver secure and supportable computing and organizational needs.

Key Responsibilities:

Set technical direction and standardization for Infrastructure Operations, setting goals, creating a roadmap, and documentation, and execution on projects
Design, implement, and refine systems configuration standards, including Windows and Linux machines across Azure and AWS
Technical and strategic ownership of Active Directory and Okta identity solutions
Leadership on SSO/connectivity solutions across AWS, Azure, and On-Prem
Create comprehensive solutions that address business needs, user requirements, security, scalability, performance, and industry trends across Azure, AWS, and M365, as well as connected solutions
Monitor and optimize systems performance, ensuring a seamless user experience
Manage infrastructure incidents as part of the overall incident management system
Act as Tier 3 user technical support, providing an escalation path for the Support Operations team
Provide technical direction to Infrastructure and Support Operations for standards and technology selection to support organizational goals

Requirements:

Bachelor's degree in computer science, technology, engineering, math, or a relevant field of study
8+ years' hands-on technical experience supporting and implementing large-scale Active Directory environments
8+ years' experience supporting Windows and Mac devices in a mid-size (1-2k user) enterprise environment
Excellent communication skills and the ability to effectively communicate technical concepts to non-technical people
Extensive knowledge of Microsoft solutions and products for systems environments
Strong analytical and critical thinking skills
Architectural design and maintenance experience with Active Directory and connected AWS spaces
Demonstrated problem-solving skills with a history of hands-on, detail orientation
Proven ability to work with a team to successfully complete projects on time and meet all deliverables
An innovative thinker that thrives in a fast-paced environment

Perks and Benefits:

Open vacation policy
401k program with company match
Medical, dental, vision, and life insurance benefits
Flexible spending accounts
Commuter and transit benefits
Subsidized lunches
Professional growth opportunities
Casual dress code
Generous employee referral bonuses
Happy hours, ping-pong tournaments, and more company-sponsored events
Subsidized gym memberships
GoHealth is an Equal Opportunity Employer

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