Administrative Receptionist

2 days ago


Pineville, North Carolina, United States Penske Automotive Group Full time

Job Overview:

The Receptionist serves as a front-line representative for the dealership. This role requires exceptional customer service skills to provide a welcoming experience for customers and clients. Key responsibilities include answering multi-line phone system, greeting visitors, and directing them to the correct department.

Key Responsibilities:

  • Answering multi-line phone system in accordance with company policies
  • Greeting and directing visitors to the correct department
  • Ongoing demographic information collection about each customer using dealership sales control system
  • Providing general information to internal and external callers
  • Offering to take messages or send caller to voicemail according to caller preference and company policy when person caller is trying to reach is not available

Requirements:

  • High school diploma or equivalent required
  • Ability to clearly answer the phone and use the intercom
  • Strong organization skills and ability to multi-task
  • Proficient with Microsoft applications
  • Maintain professional appearance at all times

Estimated Salary: $25,000 - $35,000 per year



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