Assistant Manager
1 day ago
Join Siddons Martin Emergency Group, LLC as an Assistant Manager and take on a challenging role that requires strong leadership and organizational skills. As a key member of our team, you will be responsible for overseeing daily business activities, ensuring customer satisfaction, and driving business growth.
Key Responsibilities:- Enforce company policies and procedures as defined in the SMEG Company Handbook
- Supervise and direct service staff, ensuring excellent customer service and timely completion of tasks
- Maintain a clean and safe facility, including offices, and ensure compliance with safety regulations
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with the Service Manager to plan and execute daily operations, ensuring seamless service delivery
- Prepare work orders, estimates, and quotes, and coordinate workflow within the shop
- Manage inventory, parts pricing, and procurement, ensuring efficient stock levels and minimizing waste
- Substitute duties of the Service Manager in their absence, ensuring continuity of service
- Maintain accurate and legible company-designed reports and paperwork
- High school diploma or equivalent required; 3-5 years of experience in an automotive service-related industry preferred
- Proven track record of success in a leadership role, with excellent communication and organizational skills
- Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry
- Ability to engage in and maintain positive relationships with employees and customers
- Computer skills: proficiency with Microsoft Outlook Email, Microsoft Word & Excel programs, and any company-provided software
- A competitive salary and benefits package, including medical, dental, and vision coverage
- A comprehensive 401(k) plan with employer match
- Employee Stock Ownership Plan (ESOP) eligibility
- Paid holidays and paid time off (full-time only)
- Maternity/paternity leave (eligibility requirements)
- Paid training and safety equipment
- Relocation benefits
- Verizon Wireless company discount (eligibility requirements)
Siddons Martin Emergency Group, LLC is an employee-owned company that values its employees and strives to provide a positive and supportive work environment. If you are a motivated and results-driven individual with a passion for customer service and business growth, we encourage you to apply for this exciting opportunity.
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