Security Officer

2 weeks ago

Cleveland, Ohio, United States Northeast Ohio Regional Sewer District Full time
Job Summary

Under general supervision, the Security Officer ensures a safe and secure environment for District employees, visitors, and stakeholders. This role performs the highest level of customer service while providing physical security throughout all District facilities and properties. The Security Officer responds to events such as injury or illness, serves as primary security response until emergency response units arrive, and rotates to all District locations to ensure familiarity with duties and responsibilities.

Essential Functions
  • Patrols designated areas on foot or using District-provided transportation, examining doors, automobiles, equipment, windows, perimeter fence lines, and gates. Monitors security systems and equipment to ensure operational use and detect security violations.
  • Performs proactive monitoring of and timely responses to potential/actual security threats. Operates, monitors, and responds to alarms and closed-circuit television systems.
  • Watches for and reports irregularities such as fire hazards, safety hazards, and security concerns. Checks doors, windows, gates, etc., to ensure they are secured.
  • Ensures unusual circumstances or problems are noted and reported to the proper authority, such as police and fire departments, client contact, facility administration/management, Sergeants, Lieutenant, and Chief.
  • Provides emergency response and general assistance at all facilities. Responds to alarms, investigates incidents and non-process accidents, and may serve as liaison with police or other emergency response teams.
  • Investigates disturbances and, in the event of an emergency, facilitates order and safety of others to the extent that maintaining personal safety as a first priority allows and serves as liaison with emergency response units.
  • Receives visitors and provides general and specific information. Responds to telephone inquiries and provides information during non-business hours or when administrative offices are closed or unavailable.
  • Opens and secures access gates and security doors at designated times. Operates weigh scales and associated processes.
  • Promptly reports security risks such as downed fencing, security lights off, unsecured equipment containers, unlocked doors, and inadequately secured high-value items.
  • Monitors and authorizes entrance and departure of employees, visitors, and other persons to deter theft and unauthorized individuals. Maintains sign-in/out logs and performs inspections, including bags and vehicles.
  • May give direction to crowds at events and oversees pick-up and delivery of equipment and other applicable items.
  • Prepares reports and gathers all relevant information. Follows SOPs and other identified procedures, policies, and protocols.
  • May provide security training to District employees, contractors, and other stakeholders. Hand delivers letters and transports employees to occupational health providers for substance tests and minor injuries.
  • Provides minor vehicle assistance such as battery charging and vehicle lockouts. Observes safe work practices.
  • Must participate in continuing education required to maintain peace officer commission, as well as all department or District required training.

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