Customer Support Specialist for Retail Services
3 weeks ago
NCR Voyix is a leading provider of innovative solutions for the retail industry.
SalaryThe hourly pay range for this position is $17.00 to $20.83, depending on location and experience levels. Overtime is available at time and a half.
Job DescriptionWe are seeking a Field Service Technician to join our team in providing exceptional service to our customers. As a Field Service Technician, you will be responsible for performing customer installation, maintenance, and service calls promptly and effectively. This includes servicing electromechanical equipment like self-checkout systems within an assigned territory.
Key Responsibilities- Perform customer installation, maintenance, and service calls
- Servicing electromechanical equipment like self-checkout systems
- Performing maintenance, repair, PM work, and system overhauls
To qualify for this role, you must have:
- Authorized to work in the US
- At least 18 years of age
- A valid driver's license and driving record that satisfies NCR fleet requirements
- PC skills, basic electronic skills, and some specific hardware and operating system familiarity
- Ability to perform essential functions of the job with or without a reasonable accommodation
Prior experience as a Field Service Technician or similar role is a plus. Familiarity with large servers, mainframe computers, and imaging software is also desired.
BenefitsNCR Voyix offers a competitive benefits package, including:
- 7 paid holidays and 6 paid floating holidays
- Paid vacation – up to 80 hours your first year
- 401K savings and retirement plan
- Company-provided business use only vehicle
- Medical insurance available immediately
We are committed to growing the capabilities of our people and building a diverse community where employees feel a sense of belonging and are valued for their contributions.
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