Service Delivery Coordinator
3 days ago
Mr. Handyman is seeking a skilled Customer Service Representative to join our team. This role requires a high level of customer interaction, both in person and over the phone. As a member of our customer service team, you will be responsible for delivering exceptional customer experiences and building long-term relationships with our clients.
About the PositionThis is a front-office position that involves extensive customer interaction. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing product information and recommendations.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and recommendations to customers
- Manage customer complaints and escalate complex issues to senior team members when necessary
**Compensation Package:**
- A competitive salary range of $27,000 - $30,000 per year
- A comprehensive benefits package, including paid holidays and PTO
- The opportunity to work with a dynamic and growing company
Requirements:
- High school diploma or equivalent required; degree in business, marketing, or related field preferred
- At least 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
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