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Healthcare Patient Coordinator
2 months ago
As a Healthcare Patient Coordinator, you will be instrumental in assisting patients throughout their healthcare journey, working closely under the guidance of the Front Desk Supervisor and Manager.
You will serve as the primary liaison for patients at our Radiation Oncology facilities, ensuring they have a seamless and supportive experience.
Key Responsibilities:
• Facilitate daily communication with patients from the moment they are scheduled for treatment.
• Aid patients in comprehending their upcoming steps and provide essential information for their appointments.
• Ensure patients arrive equipped with all necessary documentation and information.
• Promote clear and professional dialogue between patients and the healthcare team.
• Secure required authorizations and clarify the approval process to patients.
• Proactively manage and navigate the patient process, adeptly handling frequent interruptions or distractions.
• Assist with general duties, including triaging phone calls.
Join us in enhancing our patients' experiences and supporting their healthcare journey with professionalism and compassion.
Salary:
$29.42- $42.14 hourly
Qualifications Required:
• Proficiency in utilizing CareConnect for patient registration, encounters, and arrivals, as well as retrieving patient records.
• Competence in using Word and Excel.
• Ability to type with speed and precision.
• Familiarity with University structure and policies to effectively address questions, referrals, and documentation.
• Working knowledge of Thoracic Surgical Oncology, cancer, and medical terminology.
• Skill in prioritizing tasks amidst a heavy workload, deadlines, interruptions, and competing service requests to complete assignments efficiently.
• Ability to read correspondence and other written communications to assess urgency and determine appropriate notifications.
• Proficiency in composing grammatically correct routine business correspondence, including informational letters, memoranda, and notification letters.