Hotel Concierge
3 weeks ago
Greenville, South Carolina, United States
Strand Hospitality Services
Full time
We are seeking a warm and engaging Hotel Concierge to join our team at Strand Hospitality Services. As a Hotel Concierge, you will be responsible for providing personalized assistance to our guests, ensuring their stay with us is memorable and enjoyable.
About the Role:
- Provide exceptional customer service to guests, responding to their requests and resolving any issues in a timely and professional manner.
- Assist guests with various requests, such as making reservations, booking tours, or arranging transportation.
- Stay up-to-date on local attractions, events, and activities to provide informed recommendations to guests.
- Collaborate with other departments to ensure seamless guest experience.
Requirements:
- Previous customer service experience, preferably in a hotel or hospitality environment.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and multitask effectively.
- A high school diploma or equivalent required.
Benefits:
- Salary: $42,000 - $52,000 per year, depending on experience.
- Ongoing training and development opportunities.
- A supportive and dynamic work environment.
- The chance to work with a talented team and make a real difference in our guests' lives.