Hotel Concierge

3 weeks ago


Greenville, South Carolina, United States Strand Hospitality Services Full time

We are seeking a warm and engaging Hotel Concierge to join our team at Strand Hospitality Services. As a Hotel Concierge, you will be responsible for providing personalized assistance to our guests, ensuring their stay with us is memorable and enjoyable.

About the Role:

  • Provide exceptional customer service to guests, responding to their requests and resolving any issues in a timely and professional manner.
  • Assist guests with various requests, such as making reservations, booking tours, or arranging transportation.
  • Stay up-to-date on local attractions, events, and activities to provide informed recommendations to guests.
  • Collaborate with other departments to ensure seamless guest experience.

Requirements:

  • Previous customer service experience, preferably in a hotel or hospitality environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • A high school diploma or equivalent required.

Benefits:

  • Salary: $42,000 - $52,000 per year, depending on experience.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.
  • The chance to work with a talented team and make a real difference in our guests' lives.