Retail Sales Associate

6 days ago

Buffalo, New York, United States Office Depot Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sr. Store Associate to join our team at Office Depot. As a key member of our sales team, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our store.

Key Responsibilities
  • Customer Centric Experience:
    • Provide exceptional customer service by actively engaging with customers and addressing their needs.
    • Utilize our selling program to promote the sale of the best solution and additional products and services.
    • Maintain awareness of planned advertisements, promotions, and sales and loyalty programs.
  • Store Operations Commitment:
    • Maintain a clean and organized store environment, adhering to company guidelines.
    • Adhere to all standards related to signage labeling and merchandise presentation.
    • Follow established sorting and stocking guidelines and complete freight processes.
    • Ensure freight sorting area is organized and set up in accordance with guidelines.
    • Scan, investigate, and fill inventory lows and outs daily.
  • Print and Tech Expertise:
    • Develop personal selling skills and product knowledge through sales and service tools provided.
    • Complete an advanced level of Print and Technology training and maintain up-to-date knowledge.
  • Compliance Adherence and Support:
    • Ensure compliance with company policies, procedures, and practices.
    • Support the company's loss prevention efforts.
Requirements
  • High school diploma or equivalent education preferred.
  • No previous experience required, retail sales experience preferred.
  • Basic computer skills, including Microsoft Office and Google Mail.
  • Ability to use computers and technology for information and to access information necessary to complete the job.
  • Ability to process information/merchandise through POS register system.
  • Ability to read, count, and write to accurately complete documentation and process inventory.
  • Good interpersonal and communication skills, necessary to establish a selling relationship with customers and other employees.
About Office Depot

Office Depot is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day.

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