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Store Experience Director

1 week ago

Sevierville, Tennessee, United States Chico's FAS, Inc. Full time
Key Responsibilities

The Assistant Store Manager plays a critical role in driving sales growth and profitability while ensuring an exceptional customer experience. Some of your key responsibilities will include:

* Leading high-performing teams to achieve sales and productivity goals
* Developing and implementing sales strategies in partnership with the Store Manager
* Managing payroll and supply budgets to ensure efficient operational activities
* Conducting regular reviews and assessments to drive performance improvement

Leadership and Development

You'll be responsible for motivating and inspiring store teams to deliver exceptional results. This includes developing a shared vision, modeling core values, and promoting an inclusive and collaborative approach to problem-solving.

Talent Management

In this role, you'll assist in recruiting, hiring, and developing high-performing teams. You'll also provide coaching and training to ensure employees meet performance expectations.

Customer Experience

The Assistant Store Manager must model, teach, and promote the Most Amazing Personal Service (MAPS) principles and standards. This includes providing a cohesive omnichannel experience and ensuring prompt resolution of customer concerns.

Physical Requirements

This role requires frequent standing, walking, and climbing, with occasional lifting up to 50 pounds. You'll need to be able to work a flexible schedule, including nights, weekends, and holidays.