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Hospitality Services Supervisor

2 months ago

Columbus, Indiana, United States Sleep Inn & Suites Columbus Full time
Position Overview

At Sleep Inn & Suites Columbus, we are dedicated to cultivating a new generation of hospitality professionals. Our establishment is founded by seasoned hotel entrepreneurs who have thrived in dynamic environments.

We believe that exceptional hospitality should permeate every aspect of our operations, particularly within our hotels.

Our goal is to build a collection of outstanding hotels, managed by passionate individuals who genuinely enjoy their work and look forward to each day.


Key Responsibilities

As a Hospitality Services Supervisor, your daily responsibilities may include:

  • Acting as a Chief Reminding Officer for your team, ensuring that checklists and daily responsibilities are fulfilled accurately to maintain efficient and profitable operations.
  • Interacting with our guests by promptly addressing feedback and providing our Rewards members with delightful surprises.
  • Demonstrating confidence, energy, and enthusiasm during team meetings while striving to exceed Guest Service Targets.

Candidate Profile

Are you someone who focuses on solutions rather than just presenting challenges? When faced with staffing hurdles, do you step up and assist as necessary? Do you understand what drives your team and can effectively tap into their motivations? Are you committed to your professional growth to better support your colleagues? If so, you could be the ideal candidate for our Hospitality Services Supervisor role.

You are innovative and a collaborative team member.

Your ability to inspire and engage your team through a supportive approach and your extensive knowledge of guest satisfaction is commendable.

You are punctual and comfortable in guiding teams, with a keen eye for detail.

You possess a well-rounded understanding of hotel operations, including food and beverage, guest services, and housekeeping, and can encourage teamwork.


You are adaptable and recognize that your role may require flexibility beyond traditional hours, including weekends to support your team.


You have a warm and engaging personality that makes your team eager to work alongside you.