Return Logistics Coordinator
4 days ago
CORE ROLES & RESPONSIBILITIES
Primary Responsibilities:
- Contact customers and schedule pick-ups
- Create return loads and BOLs in TMS
- Monitor pick-ups and aging RA's
- Support LG with returns-related requests
Secondary Responsibilities:
- Provide updates on return status
- Resolve issues related to loads and returns
- Provide data and analysis on past returns
- Support Order Management and LG's requests
Additional Responsibilities:
- Provide research on unresolved returns
- Request/obtain/provide PODs from carriers
- Initiate communication with carriers
- Use LG System to support tasks such as GERP/Sales Portal and TMS
Requirements:
- Bachelor's Degree
- Strong proficiency in Excel/Data (VLOOKUP, PIVOT TABLE, FORMULA) to clean, sort, and organize large data sets and run analysis for key insights
- Detail-oriented with a diligent mindset, efficient, and effective time management
- At least 1 year of experience in logistics (return/reverse logistics) is a plus
Job Type: Regular
Job Location: Englewood Cliffs, NJ 07632
Business Hours: Mon-Fri 08:00 AM to 05:00 PM
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