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Service Associate

2 months ago


Lafayette, Indiana, United States First Merchants Bank Full time
Service Associate Job Description

We are seeking a highly skilled Service Associate to join our team at First Merchants Bank. As a Service Associate, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our banking centers.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries, resolve issues, and build strong relationships with our customers.
  • Cash Handling and Operations: Balance cash, manage daily transactions, and maintain accurate records.
  • Sales and Marketing: Sell bank products, make customer referrals, and participate in sales initiatives to drive business growth.
Requirements:
  • Education: High School Diploma or Equivalent.
  • Experience: 3 months of sales, cash handling, or related experience.
What We Offer:
  • Competitive Compensation: Base pay plus bonuses.
  • Benefits: Medical, dental, and vision insurance, 401(k), health savings and flexible spending accounts, vacation/sick time, paid holidays, paid parental leave, and tuition reimbursement.

At First Merchants Bank, we are committed to creating a positive and inclusive work environment that values diversity and promotes growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.