Business Intelligence Specialist
3 weeks ago
This position requires a highly skilled Business Intelligence Specialist who can analyze customer service data, generate insightful reports, and provide actionable recommendations to enhance operations.
The successful candidate will have a strong analytical background, excellent communication skills, and the ability to work independently and as part of a team. A bachelor's or master's degree in Business, Statistics, Data Science, or a related field is required.
Responsibilities:
- Analyze customer service data to identify trends and areas for improvement
- Develop and maintain reporting systems to ensure accurate and timely data delivery
- Collaborate with various departments to develop data-driven strategies
Requirements:
- Bachelor's or Master's degree in Business, Statistics, Data Science, or a related field
- 3-5 years of experience in data analysis and reporting
- Strong proficiency in data analysis tools and software (e.g., Excel, Tableau)
Salary: $71,460 - $95,280 per year
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