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Store Team Member

2 months ago

Stamford, Connecticut, United States BJ's Wholesale Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at BJ's Wholesale Club. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our members.

Key Responsibilities
  • Customer Service: Deliver outstanding customer service by greeting, assisting, and resolving member concerns in a timely and professional manner.
  • Product Knowledge: Stay up-to-date on product information, including features, benefits, and promotions, to effectively communicate with members and make informed recommendations.
  • Store Operations: Maintain a clean and organized store environment, including merchandise displays, signage, and inventory management.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, resolve issues, and maintain a positive store atmosphere.
  • Continuous Improvement: Participate in ongoing training and development to enhance product knowledge, customer service skills, and sales techniques.
Requirements
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with members, colleagues, and management.
  • Product Knowledge: Ability to learn and maintain product knowledge, including features, benefits, and promotions.
  • Teamwork: Strong teamwork and collaboration skills to work effectively with other team members.
  • Adaptability: Ability to adapt to changing sales environments, including peak periods and promotions.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.
  • Training and Development: Ongoing training and development opportunities to enhance product knowledge, customer service skills, and sales techniques.