Content Manager for Sports Creators

3 days ago


Los Angeles, California, United States Passes Full time
Job Description

We are seeking a results-driven Creator Success Manager to join our team, focused on the sports vertical. This role will be pivotal in ensuring the success and satisfaction of our sports creators.

The ideal candidate will have proven experience in a leadership role within a customer success, account management, or similar function. Strong quantitative and analytical skills, with the ability to derive actionable insights from data, are essential.

The Creator Success Manager will build and maintain strong relationships with key creators, understanding their needs and challenges. They will act as a trusted advisor to creators, providing guidance and support to help them achieve their goals.

Growing revenue is also a critical aspect of this role. The successful candidate will assist creators in leveraging our monetization tools effectively and help them develop strategies to increase their subscriber base and earnings.

This position requires excellent communication and interpersonal skills, with the ability to build strong relationships with creators and internal stakeholders. A strategic thinker with a track record of developing and executing successful growth strategies is ideal for this role.

A competitive salary of $92,000 per year, equity package, comprehensive health insurance, 401(k) plan, unlimited PTO, professional development opportunities, and flexible work environment make Passes an attractive employer.

Key Responsibilities:
  • Manage and oversee the onboarding process and assist in platform setup.
  • Provide training and resources to ensure creators maximize their content's impact and monetization potential.
  • Collaborate with the Creator Support teams to ensure new creators receive the necessary tools and resources.


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