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Retail Sales Associate

2 months ago

Rapid City, South Dakota, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Customer Experience: Engage and interact with all customers, embodying customer experience principles and philosophy.
  • Store Environment: Maintain a clean and organized store environment, adhering to all operational and merchandise standards.
  • Operational Excellence: Accurately ring customer purchases/returns, count change back to customers, and promote credit and loyalty programs.
  • Merchandising and Recovery: Maintain and uphold merchandising philosophy, follow established merchandising procedures and standards, and initiate and participate in store recovery as needed.
  • Teamwork and Communication: Provide and accept recognition and constructive feedback, adhere to all labor laws, policies, and procedures, and support and participate in store shrink reduction goals and programs.
Requirements
  • Customer Service Skills: Possess excellent customer service skills and a strong ability to work with peers and supervisors.
  • Flexibility and Adaptability: Able to work a flexible schedule to support business needs and respond appropriately to changes in direction or unexpected situations.
  • Communication and Organization: Possess strong communication and organizational skills with attention to detail and the ability to multi-task.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
Benefits

We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.