AT&T Premier Service Consultant
7 days ago
About the Role:
We are seeking a highly skilled Premier Service Consultant to join our team in Evansville, Indiana. As a key member of our customer acquisition and retention team, you will be responsible for providing exceptional service to our customers, identifying upsell opportunities, and delivering personalized recommendations for our latest products and services.
Key Responsibilities:
- Provide world-class customer service to meet or exceed customer satisfaction targets
- Identify and capitalize on upsell opportunities to drive sales growth and revenue
- Develop and maintain strong relationships with customers to increase loyalty and retention
- Stay up-to-date with the latest AT&T products, services, and promotions to provide expert recommendations
Requirements:
- 1-2 years of experience in a customer-facing role, preferably in a call center or sales environment
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues
- Flexibility to work a variety of schedules, including evenings, weekends, and holidays
What We Offer:
- A competitive salary of $40,794 per year, plus additional incentives
- A comprehensive benefits package, including medical, dental, and vision coverage
- 401(k) plan with company match
- Tuition reimbursement program
- Paid time off and holidays
- Opportunities for career advancement and professional growth
Why Work at AT&T?
We are a global leader in communications and technology, and we're committed to making a positive impact on our customers' lives. Our employees are passionate about delivering exceptional service and driving innovation, and we offer a dynamic and supportive work environment that allows them to thrive.
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