Technician Team Lead
6 days ago
Company Overview
Avondale Group Inc. is a renowned family-owned automotive group with 36 years of experience. We pride ourselves on delivering an exceptional client experience across various services, including purchase, service, collision repair, subscription, and more. Our commitment to employees drives our success, and our inclusive culture makes us a special place to work.
Why Work with Us?
We offer a world-class work environment that fosters productivity, innovation, and personal and professional growth. Our talented team members enjoy excellent medical insurance, life benefits, and a 401K retirement plan. We also provide paid holidays, vacation, and paid time off, as well as free company-paid life insurance and employee assistance programs.
Job Description
We are seeking a skilled Technician Team Lead to join our team at Avondale Mercedes-Benz Grapevine. As a key member of our team, you will be responsible for overseeing technicians, ensuring high-quality workmanship, and maintaining a clean and organized work environment. Your duties will include setting completion times, dispatching work, managing team performance, and ensuring adherence to company policies.
Responsibilities
- Produces billable labor on vehicles brought into the Service Department
- Sets completion times for jobs assigned to the production team
- Dispatches work to team members in a fair and equitable manner
- Manages the team to achieve high levels of overall production
- Maintains a high standard of quality workmanship for labor performed by team members
- Works with team members to ensure their performance helps the team maintain objectives
- Maintains a high level of cleanliness, grooming, and uniform appearance for the team
- Determines if employees are in good standing with the company
- Makes final hiring decisions for team personnel
- Meets with the Service Manager to discuss team performance and personnel issues
- Ensures team members adhere to company policies
- Determines training needs of the team and informs management
- Communicates with the Assistant Service Manager regarding job status
- Assures flat rate time assignments are accurate
- Reviews up-flagging of repair orders
- Covers previous day's flat rate hour performance with team members
- Designates and trains a lead technician to manage the team in the Team Leader's absence
- Works with the Service Manager to develop monthly production forecasts
- Maintains the team at a size determined by management
- Monitors technician certification status within the team
- Informs management of any situation that would interfere with objectives or company policy
Qualifications
We require a high school diploma or general education degree (GED) and at least one year of dealership experience. You should also possess an operator's driver's license and a State Inspection License. As a Technician Team Lead, you will regularly lift and/or move up to 10 pounds and frequently lift and/or move more than 100 pounds.
Estimated Salary
$85,000 - $105,000 per year, depending on experience and location.
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