Retail Sales Associate

2 days ago


Aurora, Illinois, United States Columbia MD Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.

Key Responsibilities
  • Provide exceptional customer service, responding to consumer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on new products, features, and benefits.
  • Contribute to a positive and engaging store environment, maintaining a clean and organized sales floor, and adhering to visual merchandising standards.
  • Process transactions accurately and efficiently, handling sales, returns, and exchanges.
  • Support the Store Leadership Team in achieving sales goals and objectives.
Requirements
  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in a position or specialization
  • Experience interacting with and serving consumers
  • Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
  • 16 years of age or older
Work Environment

This role requires frequent movement and physical activity, including adjusting/moving items weighing up to 40 lbs. You will also be exposed to dust and noise. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



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