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Warehouse Customer Service Operations Director
2 months ago
About the Role:
We are seeking a highly motivated and experienced Senior Manager, Warehouse Customer Service Operations to lead our customer service operations within the warehouse at Stryker.
In this role, you will oversee a dynamic team, ensuring seamless communication and exceptional customer experience. As a key member of our operations team, you will be responsible for:
- Developing and implementing effective customer service strategies
- Leading a team of customer service representatives
- Collaborating with cross-functional teams to drive business results
- Analyzing customer feedback and metrics to inform process improvements
Requirements:
To be successful in this role, you will need:
- Proven experience in customer service operations
- Strong leadership and communication skills
- Ability to analyze data and drive business decisions
- Experience working in a fast-paced, dynamic environment
What We Offer:
Stryker offers a competitive salary and benefits package, as well as opportunities for professional growth and development.