Warranty Coordinator

About Atrium Staffing:

At Atrium Staffing, we're dedicated to connecting talented individuals with exciting career opportunities. Our team is passionate about fostering a collaborative and innovative work environment where your skills are valued and your achievements are celebrated.

Client Overview:

Our client is a leading construction company known for its exceptional work culture and growth opportunities. They're seeking a skilled Warranty Admin to join their team and contribute to their success.

Salary/Hourly Rate:

$20/hour

Position Overview:

The ideal Warranty Admin candidate will possess strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. They should have experience with high-volume data entry and be familiar with warranty processes.

Responsibilities:

• Process warranty claims and inquiries promptly and accurately
• Maintain comprehensive records of warranty transactions
• Collaborate with the technical support team to troubleshoot issues
• Communicate effectively with customers to provide updates and resolutions
• Ensure compliance with company policies and warranty regulations
• Identify opportunities to improve the warranty process and customer satisfaction

Qualifications:

• Strong organizational and time-management skills
• Proficiency in standard office software (e.g., MS Office, email, databases)
• Excellent written and verbal communication skills
• Attention to detail and ability to work independently
• Basic understanding of customer service principles
• Prior experience in a customer service or administrative role
• Knowledge of warranty policies and procedures
• Ability to handle multiple tasks simultaneously
• A proactive, customer-centric approach

Education Requirements:

• High School diploma or GED is required
• Bachelor's degree is preferred

Benefits:

Atrium Staffing offers a comprehensive benefits package, including a care package available upon eligibility, which includes healthcare plans, discount programs, and paid time off.

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