Business Systems Analyst

3 weeks ago


Los Angeles, California, United States eTek IT Services, Inc. Full time

eTek IT Services, Inc. is seeking an experienced Business Systems Analyst to join our team as a HR Business Systems Consultant. The ideal candidate will have a strong background in Human Capital Management (HCM) systems, including SuccessFactors Employee Central, and will be able to provide expert-level support to our HR teams.

This is a full-time role based in the USA, with a salary range of $90,000 - $120,000 per year, depending on experience.

The successful candidate will work closely with our HR teams to implement new system functionality and improvements to existing systems. This will include gathering and documenting business requirements, consulting with technology to prioritize, develop, and deploy solutions, and communicating changes to impacted stakeholders.

We are looking for someone with strong analytical skills, who can troubleshoot production issues and deliver systems enhancements through requirements gathering and refinement, collaborative solution design, testing and validation.

Key Responsibilities:

  • Work with HR teams to identify, design, and implement new system functionality and improvements to existing systems.
  • Gather and document business requirements; consult with technology to prioritize, develop, and deploy solutions; coordinate user acceptance testing and business validation; communicate changes to impacted stakeholders.
  • Create, modify, and deliver reports and data extracts in accordance with data governance and security requirements to support business operations.
  • Act as contact for end users with system issues or problems.
  • Identify, troubleshoot and track software and process issues to ensure resolution and keep systems operational.
  • Participate in cross-functional teams to provide recommendations on new initiatives or projects.
  • Manage and coordinate aspects of small solution deliveries, internal projects, and process improvements including change management and training.
  • Document processes clearly and thoroughly, and train others on these processes.


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