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Customer Service Delivery Driver

2 months ago

Baxter, United States The Sherwin-Williams Company Full time
Job Summary

We are seeking a highly skilled and customer-focused Delivery Driver to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for delivering products to customers in a safe and timely manner, while providing exceptional customer service and support.

Key Responsibilities:
  • Deliver products to customers in a safe and timely manner, using Company vans or pick-up trucks.
  • Provide exceptional customer service, answering questions and recommending products to meet customer needs.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Assist customers in person and over the phone, determining needs and presenting appropriate products and services.
  • Load, transport, and deliver items to customers in a safe, timely manner.
  • Assist with loading and unloading items from vehicles.
  • Maintain the store vehicle and alert the supervisor to repair and servicing needs.
  • Adhere to assigned routes and follow time schedules.
  • Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle.
  • Prepare reports and other documents relating to deliveries.
  • Operate equipment and machines, such as cars, trucks, forklifts, etc.
Requirements:
  • Must be at least 21 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must have a valid, unrestricted Driver's License.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications:
  • Have at least a High School diploma or GED.
  • Have at least one (1) year experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint related products.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.