Facilities Associate

5 days ago

New York, New York, United States TriOptus Full time
Premises Associate Role at TriOptus

We are seeking a highly skilled and experienced Premises Associate to join our team at TriOptus. This key role will be responsible for maintaining firmwide operational standards, ensuring the smooth day-to-day functioning of our premises, and providing exceptional support to our employees.

Key Responsibilities:

  • Maintain the facilities and report/resolve any facilities-related issues or requests through a ticket system.
  • Manage floor plans and assist with space planning using CAFM Software.
  • Coordinate and schedule employee workstation moves with the IT Helpdesk.
  • Schedule, coordinate, and supervise vendor work with the Building, including day porter services.
  • Assist with event setup and breakdown, both internal and external.
  • Manage building IDs, guest badges, and registration with building security, ensuring all necessary company security measures are enforced.
  • Contribute to facilities projects, including build-outs, demises, and space reconfigurations.
  • Respond to facilities-related issues, such as power outages, leaks, HVAC issues, and more.
  • Demonstrate strong email communication skills and basic computer knowledge, including working knowledge of office machines.
  • Collaborate with various levels of business groups and senior management, showcasing confidence and excellent communication skills.
  • Work effectively within a team, taking control of situations and resolving them with minimal disruption to business operations.
  • Succeed in a fast-paced, deadline-driven environment, maintaining attention to detail and prioritizing tasks accordingly.
  • Apply problem-solving skills, taking initiative and critically analyzing processes and procedures for continuous improvement.
  • Coordinate multiple activities simultaneously and lift up to 50lbs.

Requirements:

  • Preferred Qualifications:
    • Strong knowledge of MS Office, including Outlook, Word, Excel, and PowerPoint.
    • Ability to effectively communicate and collaborate with diverse personalities in all levels of management, as well as outside vendors and clients, by maintaining objectivity and demonstrating maturity.
    • Strong customer service skills are a must.
    • Good interpersonal, organizational, communication, and problem-solving skills are required.
    • Analytical, detail-oriented, flexible, and decisive.
    • Proactive & solutions-oriented; innovative.
    • Learning agile; able to adapt quickly and appropriately in accordance with the constant evolution of the company and industry.
    • Responsive to client needs.
    • Collaborative; energized by the open exchange of ideas.
  • Basic Qualifications:
    • 3 years of related Facilities and Office environment experience.

Work Location:

This role is expected to be in the New York office at least 4 days per week.

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